Complaining about a sales assistant’s clothing would be subjective and inappropriate. Photograph: JGI/Tom Grill/Getty Images/Tetra images RF Be reasonableīefore you raise a complaint, check that you are being objective and that there are grounds for a formal complaint. Put your complaint in writing in an email or letter. The chief executive may not respond personally (although some do) but your message should escalate the matter and get your complaint noticed and dealt with.
BREACH AND CLEAR DEADLINE SOUNDTRACK PURCHASE FOR FREE
If the company has made it difficult for you to contact it, get the email address of the chief executive you can do this for free at. Phone calls will not give you the evidence you will need if you pursue these avenues. You may need to take the matter further, for instance, by going to an alternative dispute resolution provider (usually an ombudsman) or making a claim through the small claims court. Most importantly, though, you have a record of what has been said and when it was said. You can keep rewriting before clicking the send button on an email so the risk of losing your temper is reduced and you can make sure you haven’t forgotten anything. The risk of being pushed from pillar to post is reduced, and you won’t have to repeat yourself if you need to contact the company again because it will have the details on record.
Email is easiest but you can also send it by post.
0 kommentar(er)
